At Charter Buses USA, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard the information you provide when you visit our website or request our transportation services.

Information We Collect

We may collect personal and non-personal information when you use our website, request a quote, contact us, or book transportation services.

Personal Information

  • Full Name
  • Email Address
  • Phone Number
  • Company Name (if applicable)
  • Pickup and Drop-off Locations
  • Travel Date and Time
  • Passenger Count
  • Special Transportation Requirements

Automatically Collected Information

  • IP Address
  • Browser Type
  • Operating System
  • Device Information
  • Pages Visited
  • Referral Website
  • Date and Time of Visit

How We Use Your Information

We use the information collected to:

  • Provide transportation quotes.
  • Coordinate charter bus reservations.
  • Respond to inquiries and customer support requests.
  • Improve our website and services.
  • Communicate important trip information.
  • Send promotional emails if you choose to receive them.
  • Prevent fraud and protect our business.
  • Comply with legal obligations.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to improve your browsing experience, remember your preferences, analyze website traffic, and enhance our services. You can disable cookies through your browser settings; however, some website features may not function properly.

Information Sharing

We do not sell, rent, or trade your personal information.

We may share information with:

  • Licensed transportation providers responsible for fulfilling your trip.
  • Payment processing providers.
  • Technology and website service providers.
  • Government authorities when required by law.
  • Professional advisors including legal and accounting professionals.

Data Security

We implement reasonable administrative, technical, and physical safeguards to help protect your personal information from unauthorized access, disclosure, alteration, or destruction. While we strive to protect your information, no method of internet transmission or electronic storage is completely secure.

Data Retention

We retain your personal information only for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.

Your Privacy Rights

Depending on your location, you may have the right to:

  • Access your personal information.
  • Request correction of inaccurate information.
  • Request deletion of your personal information.
  • Object to certain processing activities.
  • Withdraw consent where applicable.
  • Request a copy of your personal data.

To exercise your privacy rights, please contact us using the information below.

Third-Party Websites

Our website may contain links to third-party websites for your convenience. We are not responsible for the privacy practices, policies, or content of external websites. We encourage you to review their privacy policies before providing personal information.

Children's Privacy

Our services are not directed toward children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has submitted personal information through our website, please contact us so we can promptly remove it.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or business practices. Updated versions will be posted on this page with a revised effective date.

Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us.

Charter Buses USA
Website: https://charterbusesusa.com/
Email: booking@charterbusesusa.com
Phone: +1 (914) 455-4241

Your Consent

By accessing and using Charter Buses USA, you acknowledge that you have read, understood, and agreed to this Privacy Policy.